Multichannel commerce with just one service provider

The more successful you are in your traditional market, the sooner you will reach your limits. How can new markets or customer groups be developed? Multichannel commerce solutions can provide the answer.

Logistics for e-commerce management

The IDEAL-GROUP is one of the few full-service providers that can offer you a wealth experience and comprehensive expertise. We take on the complete operation for you, from the procurement of goods via the online shop to the processing of returns and debt collection. Your benefits: There are no investments for you.

  • Development of concepts for market entry
  • Preparation of market analyses
  • Concept and implementation of multichannel sales
  • Complete online and teleshop management
  • Fast and flexible reaction to individual requirements
  • Order acceptance with call centre
  • Credit check, also with payment guarantee
  • Returns management
  • Accounts receivable
  • Debt collection (authorised service provider)


Our modern Pick-by-Voice system allows highly efficient warehouse operation for e-commerce and shop processing.