Here, Communications Experts Operate on Your Behalf

We are here for your customers: orders, subscriptions, questions, problems or complaints – we will deal with all matters in a professional, pleasant and competent manner. We therefore act as your business card by telephone.

Customer service by phone

Conscientious database management is indispensable for the optimisation of your customer databases and for marketing campaigns. This represents a solid investment not only in the short term but especially in the longer term. After all, only truly valid data can form the basis for a lasting and profitable customer relationship.

Our multichannel service expertise:

  • Order acceptance 
  • Customer service by telephone and in writing
  • Back-office services
  • Complaints management
  • Hotline/helpdesk
  • Professional ticket system
  • Inbound and outbound
  • National and international handling
member of ideal-group